Website Terms and Conditions Reviewed: 1 June 2025

By using the Babble & Bloom website, you agree to be bound by these Website Terms and Conditions. All terms are material and govern your access to and use of the website, including all services offered through it. Please review them carefully before using our site.

COPYRIGHT NOTICE
The contents of this website, including all text, images, logos, and designs, are ©2025 Babble & Bloom. All rights reserved. Unauthorized reproduction or distribution is prohibited without written consent.

1. DEFINITIONS
Key terms include:

1.1 “IP address” means a unique address identifying a device on the Internet.
1.2 “Personal information” refers to information defined under applicable privacy legislation, including your name, contact details, health-related data, and any identifiers provided during service inquiries or bookings.
1.3 “Practice” means Babble & Bloom Speech Therapy and Lactation Consulting.
1.4 “Traffic data” includes data related to the routing or timing of website use.
1.5 “Web browser” refers to any application used to access the website (e.g., Chrome, Safari).
1.6 “Website” means any web property registered to the Practice, including www.babbleandbloom.co.za
1.7 “You”/”Your” refers to any user of this website or its services.

2. PURPOSE OF THE WEBSITE
This website serves to provide information about Babble & Bloom’s services, including speech therapy, lactation support, resources, and educational content for patients and the public.

3. CONDITIONS OF ACCESS AND USE

3.1 These Terms apply to any use of the website or services accessed through it.
3.2 Users must keep login details confidential and are responsible for any actions taken under their login.
3.3 Website content may be copied for personal, non-commercial use only, with attribution:
‘Copyright © 2025 Babble & Bloom Speech Therapy and Lactation Consulting. All rights reserved.’
3.4 You may not modify, reverse engineer, or create derivatives of the website or its content.
3.5 You are responsible for any third-party charges incurred when accessing the site. Your internet service provider may charge you for access.
3.6 If you are not the account holder for the device used to access the website, you confirm you have permission to do so.
3.7You agree not to use general contact forms to submit sensitive health or medical information. These forms are not intended for the transmission of clinical data or urgent medical concerns.

4. ACCESSIBILITY
We are committed to ensuring that our website is accessible to all users, including those with disabilities or impairments. If you encounter any difficulties accessing information, please contact us at info@babbleandbloom.co.za so we can assist you.

5. DATA PROTECTION
All information you submit is protected in accordance with POPIA. We store data securely and restrict access to authorized personnel. However, online transmission is not risk-free, and use of the site implies consent. Our site may contain links to third-party websites. We are not responsible for the content or privacy practices of these websites.

5.1 Information on the website is confidential and proprietary to the Practice. Your personal data will be handled per our Privacy Policy which forms part of these Terms and Conditions, and applicable health information regulations. You agree to provide accurate and current information. Data may be stored electronically or with secure third parties.
5.2 We use industry-standard encryption (such as SSL/TLS) and cybersecurity measures to protect personal information submitted through our website. However, the transmission of information via the Internet is not entirely secure, and you acknowledge that you submit data at your own risk.
5.3 We do not knowingly collect personal information directly from children under the age of 18 without the express consent of a parent or legal guardian. If we discover that such information has been submitted without appropriate consent, we will delete it promptly in accordance with applicable data protection laws.

6. INTELLECTUAL PROPERTY

6.1 All site content is owned by Babble & Bloom or used under license. No part may be reproduced or used without explicit prior written consent.
6.2 All website content, including text, logos, and images, is the property of the Practice or its licensors and is protected by copyright and trademark laws.
6.3 Our website may integrate services provided by third parties (such as online booking platforms, analytics providers, or video hosts). While we strive to partner only with reputable providers, we are not responsible for the data handling or privacy practices of these third parties. Users are encouraged to review their policies directly.

7. BREACH
Breaching these terms may lead to civil claims, including damages, legal costs, and termination of site access.

8. TERMINATION
The Practice reserves the right to revoke access for misuse, impersonation, breach of data integrity, privacy violations, harm to users, data scraping or other violations.

9. DISCLAIMERS AND LIMITATION OF LIABILITY
Content is provided ‘as is’. We do not guarantee uninterrupted access, accuracy, or virus-free functionality. The website does not substitute for professional advice. Use it at your own risk.

9.1 The Practice strives for accurate content but cannot guarantee it is free from third-party misuse.
9.2 The website is provided “as is” without warranties of any kind. No guarantee is made about uptime, virus protection, or compatibility.
9.3 Website content does not replace professional medical advice. Always consult a qualified healthcare provider for medical concerns.
9.4 The Practice is not liable for any direct or indirect damages from your use of the site.

10. WEBSITE ANALYTICS
We use tools such as Google Analytics to monitor site performance. Information such as pages visited, IP addresses, browser types, and time spent is collected in anonymized form for analysis.

11. COOKIES
Cookies are used to store preferences and improve user experience. These do not contain personal identifiers. By using the site, you consent to the use of cookies.

12. DISPUTE RESOLUTION
If you have concerns about your experience with our website or these Terms, please contact us first at info@babbleandbloom.co.za. We will attempt to resolve the matter amicably. Should a dispute arise that cannot be resolved informally, it shall be subject to the jurisdiction stated below.

13. JURISDICTION
These terms are governed by the laws of the Republic of South Africa.

14. AMENDMENTS
We may revise these Terms and Conditions without prior notice. Continued use constitutes agreement with the latest version available on the website.

15. FURTHER INFORMATION
For any queries, contact our Information Officer at info@babbleandbloom.co.za.